PRIVACY POLICY & COOKIES

Privacy Policy Statement & Cookies
We stress the importance of privacy and practise high standards for the protection of your personal information.

Indian Essence Restaurant is committed to maintaining your privacy. Please read carefully in order to fully understand how we go about doing this. This policy covers Hawkyns’ use of personal information that is collected when you use our website or sign up to our newsletter.

The policy also contains information about cookies. The following polices are intended to protect your privacy and ensure that your personal information is handled in a safe and responsible manner. We recommend you to refer to this policy on an ongoing basis to stay up-to-date with our most current privacy policy practices.

Below we outline the type of information normally collected in each of these circumstances, the reasons for doing so, how we intend to use and store it. This policy is effective with immediate effect.

Visiting our website
Our website does not collect personally identifiable information from you or your computer when you simply visit (eg browse) and unless you actually provide us with personally identifiable information, we will not know or collect your name, email address or any other personally identifiable information about you.

Making Reservations, Information Collection
When making a reservation, a purchase, sign up to our newsletter or participate in a promotional opportunities via our website, it is necessary to have information in order to identify you, contact you and to process your purchase and requests. This usually includes: Name, contact details (telephone and mobile numbers and e-mail address), demographic information (post code and delivery address) and payment information (credit or debit card information).

If you elect to participate or take advantage of a promotion, package or other service that involves third parties, your personal information will be shared with that third party to the extent necessary to participate, enrol or otherwise provide you with the service and process your purchase or request.

When you supply any personal information to Hawkyns Bar and Restaurant, we have a legal obligation towards you in the way we use that data. We must collect the information fairly, that is, we must explain to you how we will use it and tell you if we want or pass the information on to anyone else.

Use of Your Information
We require your information to better attempt to fulfil and understand your needs, provide you with a better service, and in particular for the following reasons: Internal record keeping, to improve our products and services and to establish and maintain our relationship.

Send promotional emails/newsletters about new products, special offers, events or other information which we think you may find interesting. To sign up for this service we require you to provide us with your email address and name. You may unsubscribe at any time using the link provided at the end of the mailing.

We may use the information to customise the website according to your interests and to manage and develop our business and operations and help us improve our services for you.

Personal information may be shared internally, with sister establishments who may contact for you for marketing purposes email or occasionally by phone.

Personal information may be shared with a third party involved in processing transactions you request and supplying you with services.

Principles
We will not collect, use or disclose your personal information for any other purpose other than those identified, except with your consent.

We will safeguard your personal information from disclosure other than as identified or with your consent.

We will take steps to protect the confidentiality of your personal information when dealing with third parties, consistent with your policy and the laws and regulations that apply.

You have the right to request a copy of the personal information that Hawkyns Bar and Restaurant holds about you and have any inaccuracies corrected.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us or via opting out of our newsletters. We will provide you with opportunities to ‘unsubscribe’ and to correct information.

Any such requests should be made to this email address info@indianessence.co.co.uk

Security and Storage of Your Data
Any personal information we request from you will be safeguarded under the GDPR 2018.

We store your data on our secure servers in the UK. It may also be stored outside of our servers, where it could be viewed by our staff or suppliers. By submitting your personal data, you agree to this.

Unfortunately, the transmission of information via internet is not completely secure. We will always endeavour to do our best to protect your personal data however we cannot guarantee the security of your data transmitted to our Website therefore any transmission is at your own risk. Once we have received your information and in order to prevent unauthorised access or disclosure we have put in place strict physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Following a link to Another Website
This privacy policy only applies to this website and doesn’t cover any third-party websites. Our website may contain links to other websites of interest and we do not control and are not responsible for the policies and actions of third parties linked from this site. You should check directly with them, since their policies and term will govern how they handle and treat personal information.

Following a link from Another Website
If you come to www.indianessence.co.uk from another website, we may receive personal information about you from the other website. We encourage you to read the privacy policy of the website you came from to find out more about this.

Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. For further information on cookies please visit www.aboutcookies.org.

How We Use Cookies
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used.

This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Website & Google Analytics
From time to time we use Google Analytics software to collect information about how you use our website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Information Stored by Google Analytics
The pages you have visited; how long you have spent on each web page; how you got to the site; what you have clicked on while you were visiting the site.
We don’t collect or store your personal information (e.g. your name or address) so this information can’t be used to identify who you are.
Furthermore, we do not allow Google to use or share our analytics data.

Changes to Our Privacy Policy
Any changes to our Privacy Policy will be posted to the Website and, where appropriate, through e-mail notification.

Contact
If you have any questions, comments or concerns about our privacy practices or how we collect, handle or use your personal information please contact
info@indianessence.co.uk.


BIB Gourmand


PROUDLY AWARDED THE MICHELIN BIB GOURMAND 2015, 2016 and 2017

BOOK A TABLEOpen TableTrip Advisor



OPENING HOURS
LUNCH
SUNDAY: 12:00PM TILL 4:00PM
TUESDAY - SATURDAY: 12:PM TILL 2:45PM

(open bank holiday Monday’s)


DINNER
MONDAY - THURSDAY: 5:45PM TILL 10:45PM
FRIDAY - SATURDAY: 5:45PM TILL 11:00PM
SUNDAY: 6:00PM TILL 10:30PM

INDIAN ESSENCE | 176-178 PETTSWOOD ROAD | PETTSWOOD | BR5 1LG

01689 838 700

info@indianessence.co.uk